ABSTRACT This article argues that archival access systems require a new archival ecosystem (physical infrastructure, access tools, e.g., catalogs, findings aids, indexes, rules policies procedures, and institutional supports) and a broader conceptual framing. Based on the findings from sixteen interviews with archivists, this article proposes a multifaceted, relationship-based access framework. The framework focuses on supporting users studying difficult histories or members of oppressed communities in a physical archives but also highlights elements that all users might appreciate.

Wendy Duff

Jessica Ho

Christa Sato

Henria Aton

Peter Deziak

Cheryl Regehr

The American Archivist

American Archivist

Redefining Archival Reference: Relationship-based Reference

重新定义档案参考：基于关系的参考

Redefining Archival Reference: Relationship-based Reference

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