Can ChatGPT replace humans in crisis communication? The effects of AI-mediated crisis communication on stakeholder satisfaction and responsibility attribution

2025-2-1

Shaping extra-role security behaviors through employee-agent relations: A dual-channel motivational perspective

2025-2-1

Design characteristics and service experience with e-government services: A public value perspective

2025-2-1

Editorial Board

2024-12-1

Firms’ use of predictive artificial intelligence for economic value creation and appropriation

2024-12-1

Assessing omitted variables bias in intention-behavior linkages: Mitigation strategies and research implications

2024-10-1

A framework for enhancing the replicability of behavioral MIS research using prediction oriented techniques

2024-10-1

Editorial Board

2024-10-1

Data ecosystem business models: Value propositions and value capture with Artificial Intelligence of Things

2024-10-1

Disintermediation of consumer services through blockchain? The role of intermediary brands, value-added services, and privacy concerns

2024-10-1

Role of entrepreneurial orientation, information management, and knowledge management in improving firm performance

2024-10-1

Information Technology Acceptance: Construct development and empirical validation

2024-10-1

Restricted use of social media: A temporal view of overload change and the contingency of prominence

2024-10-1

Unrequited love? A mixed-methods study of parasocial engagement with social media influencers

2024-9-10

Can ChatGPT replace humans in crisis communication? The effects of AI-mediated crisis communication on stakeholder satisfaction and responsibility attribution

2024-8-30

Illusion or reality? Building a metaverse community focused on value creation in the agricultural sector

2024-8-1

AI-powered marketing: What, where, and how?

2024-8-1

Willingness to pay for freemium services: Addressing the differences between monetization strategies

2024-8-1

Outpacing choices: Examining dynamic consumer preferences across multi-generational information-intensive digital products

2024-8-1

Moving beyond ‘proof points’: Factors underpinning AI-enabled business model transformation

2024-8-1

The key role of innovation and organizational resilience in improving business performance: A mixed-methods approach

2024-8-1

Artificial intelligence implementation in manufacturing SMEs: A resource orchestration approach

2024-8-1

Conceptualizing generative AI as style engines: Application archetypes and implications

2024-7-17

Understanding the individual labor supply and wages on digital labor platforms: A microworker perspective

2024-7-15

ChatGPT usage in everyday life: A motivation-theoretic mixed-methods study

2024-6-27

Fostering well-being: Exploring the influence of user-AI assistant relationship types on subjective well-being

2024-6-25

Working smarter: Using technology-enabled processes to leverage virtual group member intelligence

2024-6-19

Editorial Board

2024-6-7

Large language models present new questions for decision support

2024-6-4

The effect of the anthropomorphic design of chatbots on customer switching intention when the chatbot service fails: An expectation perspective

2024-6-1

Chatbots’ effectiveness in service recovery

2024-6-1

Dress to impress and serve well to prevail – Modelling regressive discontinuance for social networking sites

2024-6-1

The impact of artificial intelligence adoption for business-to-business marketing on shareholder reaction: A social actor perspective

2024-6-1

Shift of ambidexterity modes: An empirical investigation of the impact of artificial intelligence in customer service

2024-6-1

Artificial intelligence (AI) futures: India-UK collaborations emerging from the 4th Royal Society Yusuf Hamied workshop

2024-6-1

Artificial intelligence innovation of tourism businesses: From satisfied tourists to continued service usage intention

2024-6-1

Artificial intelligence vs. autonomous decision-making in streaming platforms: A mixed-method approach

2024-6-1

Comparing the effectiveness of recommendation agents across devices

2024-6-1

Corrigendum to “The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications” [International Journal of Information Management 72 (2023) 102665]

2024-6-1

Being excluded in the metaverse: Impact of social ostracism on users’ psychological responses and behaviors

2024-5-30

Towards AI-based thumbnail design for fostering consumption on digital media platforms

2024-5-14

Information management in social media to promote engagement and physical activity behavior

2024-5-11

Knowledge and culture influences on quality of care: A mixed methods approach

2024-4-21

Emerging leaders or persistent gaps? Generative AI research may foster women in STEM

2024-4-17

Editorial Board

2024-4-11

Musical atmosphere as a (dis)tractive facet of user interfaces: An experiment on sustainable consumption decisions in eCommerce

2024-4-1

8–10% of algorithmic recommendations are ‘bad’, but… an exploratory risk-utility meta-analysis and its regulatory implications

2024-4-1

I’m a believer! Believability of social media marketing

2024-4-1

The dark side of virtual agents: Ohhh no!

2024-4-1

Digital transformation leadership competencies: A contingency approach

2024-4-1