Technology in fashion retail: exploring the nexus of in-store technology, customer experience, and store image

2024-9-11

Sale of second-hand goods by consumers: mediating role of satisfaction between perceived value and behavioural intentions

2024-8-21

Identifying the drivers of ‘loyal showrooming’: a systematic literature review

2024-8-6

Evolution of sustainable retailing and how it influences consumer behavior: a bibliometric review

2024-7-26

Convergence of online flow and AI-enabled services: the impact on awe experience in e-tail customer journeys

2024-7-25

Elucidating research trends in omnichannel shopping using a bibliometric and network visualization analysis

2024-7-5

Retail employee turnover and turnover destinations – the role of human capital

2024-7-1

Customer satisfaction of online purchases and repurchase intentions: the moderating role of return services

2024-6-28

Service quality dimensions in Austrian food retailing – a text mining approach for physical retail stores

2024-6-28

Maintaining the good store: lessons about caring practices from Swedish 100-year-old retail stores

2024-6-28

To all the employees who hurt me before: racial discrimination by retail employees against Asian americans

2024-5-30

Importance of voluntary usage among customers with difficulty using self-service technology (SST)

2024-5-27

Impact of consumer interaction on social commerce intention comparing Facebook and Instagram

2024-5-16

Understanding the complexities of omnichannel retailing through a service-dominant logic framework: exploring the role of digitalization in the retail ecosystem

2024-5-14

Always on your mind? – investigating consideration sets and private labels at the retailer and category level

2024-4-24

Is it all about fun? Self-service technology acceptance in Germany

2024-4-23

The link between consumer-facing technologies and customer experience in physical retail environments: a critical literature review

2024-3-14

Consumer-facing technology in retailing: how technology shapes customer experience in physical and digital stores

2024-3-14

Omnichannel marketing: a systematic review and research agenda

2024-3-8

The distracting effect of mobile phones on visual attention in consumer decision-making: a gaze behavior perspective

2024-2-25

What causes consumers to participate in collaborative consumption? A self-efficacy perspective toward Peer-to-Peer (P2P) secondhand platforms

2024-2-19

Using loyalty card data to understand the impact of weather on click & collect behaviours in UK retailing

2024-2-19

Towards innovation capability in retail services: managing the tensions of exploration and exploitation

2024-2-5

The distribution of retail gross margin: analysis and implications

2024-1-29

Does metaverse fidelity matter? Testing the impact of fidelity on consumer responses in virtual retail stores

2024-1-24

What drives retail entrepreneurs’ intentions to engage in CSR? The effects of societal concern, social pressure and state anxiety

2024-1-22

Second-hand online stores: an examination of consumers’ purchase behaviour

2024-1-18

Effect of consumers’ materialistic values on consumption guilt as reflected in price preferences

2023-12-27

What factors matter in rent negotiations? Differences in views between landlords and retail trade tenants

2023-12-13

How to infuse mobile technologies in frontline service encounters? An experimental analysis of customer perceptions of service competence

2023-12-4

Role of theory of consumption values in consumer consumption behavior: a review and Agenda

2023-12-4

Retailers view on customer loyalty – a social resource theory perspective

2023-11-29

How in-store sensor technologies can help retailers to understand their customers: overview on two decades of research

2023-10-30

New technology and in-store service encounters: an analysis of coping practices and work experiences among frontline employees

2023-10-20

Retail metamorphosis – how retailing reconfigures itself for the future

2023-10-20

Exploring the use of innovation measurement in retail organisations: a multiple case study

2023-10-11

Are you afraid of shopping? consumers’ adaptive responses under crises

2023-10-10

Green products wrapped and delivered: consumer’s preference for sustainable e-commerce practices

2023-10-9

Sustainability ambassadorship - the role of the store manager in development of in-store sustainability communication

2023-10-4

A bibliometric review of the omnichannel logistics literature

2023-9-25

A company-CSR fit as antecedents of organic cosmetic product purchase intention, the buffering effect of CSR belief: a moderating role of health consciousness

2023-9-19

Customer experiences in omnichannel retail environments: a thematic literature review

2023-9-12

‘I do not know’: an examination of reactions to virtual agents that fail to answer the user’s questions

2023-8-31

Towards a better understanding of sustainability gaps in retail organizations

2023-8-17

New horizons in retail geography: special issue editorial

2023-7-26

The impact of CSR and corporate ability on purchase intention in e-commerce websites: an examination across genders

2023-7-20

Sustainability and the development trends of rural retail business in the Czech Republic

2023-7-17

Happy to see you: the positive effects of in-store service encounters on the satisfaction of older consumers

2023-6-29

The role of local government in marketing small city retailing: Examining the gap between perception and reality

2023-6-20

From transactions to transformations: exploring transformative food retailing

2023-5-17