Australasian Journal of Information Systems

Over the past 60 years, the information systems (IS) discipline has become an established research field in Australia and New Zealand. Throughout its history, the discipline has experienced an ongoing formation and evolution of its unique identity, with important links to both business and computing-focused research. As a sociotechnical discipline, IS research considers a wide range of phenomena that emerge when social systems interact with technical systems. Yet, there is a lack of research into how recent socioeconomic and technical developments, such as accelerated digitisation in the aftermath of Covid19, widescale university restructuring, and a revision of the government’s research classification schemes, have affected the IS discipline. Against this backdrop, the present paper seeks to establish the current state of the IS discipline in Australia and New Zealand. Based on a survey of 123 IS researchers, we confirm the sociotechnical nature of the IS discipline in this region, identify key research focus areas, provide research output benchmarks at different academic levels, and assess the level of engagement with general and specialised conferences. Our results provide important insights into the positioning of the IS discipline at the nexus of business and computing-focused research.

Marc Adam

Sultana Lubna Alam

AJIS. Australasian journal of information systems/AJIS. Australian journal of information systems/Australian journal of information systems

Information Systems Research in Australia and New Zealand: A Survey of Research Activity from 2020 to 2022

澳大利亚和新西兰信息系统研究：2020年至2022年研究活动调查

The application of innovative technologies introduces technical uncertainty affecting project outcomes. Guided by control theory, this study examines the mediating role of technical uncertainty between the four project control modes and their influence on two project outcomes. We find that outcome and clan control modes provide both internal efficiency as well as adequate psychological outcomes in uncertain innovative development environments while behavior and self-control have no effect on the project outcomes. Therefore, appropriate control modes such as outcome and clan control modes should be given priority in managing technically uncertain projects.

Vijay Raghavan

Lakshman Mahadevan

Mediating Role of Technical Uncertainty on Information Systems Development Project Outcomes

信息系统开发项目成果中技术不确定性的中介作用

Business process management (BPM) has the ability to boost transformations towards sustainable entities by innovating organizational structures. While the majority of existing BPM tools and methods focus on economic obligations, social sustainability is often underrepresented. This is problematic because it inhibits business improvement of people’s quality of life (e.g., health and equity), fails to address changing customer demands beyond transactional excellence, and obstructs the consideration of new regulations. Based on a literature review and expert interviews, recurrent problems and best practice solutions for integrating social sustainability into business processes were collected. These were formalized into a set of process patterns and then evaluated through illustrative demonstrations, an applicability check, and interviews with process experts. The paper proposes ten patterns together with a series of examples to guide the analysis and improvement of processes in terms of social sustainability. They support both generating novel ideas and identifying weaknesses. In doing this, our work complements existing tools and methods from sustainable BPM, advances the current body of knowledge in this stream, and opens avenues for a more holistic consideration of sustainability in business processes.

Thorsten Schoormann

Marco Di Maria

Business process pattern for improving social sustainability

改进社会可持续性的业务流程模式

While recommender systems (RS) used in e-commerce have improved significantly providing customers with a personalised shopping experience, scholars have constantly raised concerns over the risks associated with e-commerce RS. However, a lack of methodological synthesis of risk-generating events associated with e-commerce recommender systems has curtailed systematic investigation of the risks of e-commerce RS. This paper presents a scoping review aimed at addressing this gap by synthesising different risk-generating events involved with the use of e-commerce RS as reported in the literature that could affect the welfare of customers who use those systems. Accordingly, peer-reviewed research studies published from 2003-2023 were extracted from the SCOPUS database and EBSCOhost platform for review. Sixty-two publications with evidence on risk-generating events of e-commerce RS were considered for the review. Twenty risk-generating events were identified through the review. These events were mapped with the corresponding risks based on existing frameworks on risks of e-commerce. We were able to identify several risk-generating events that had not previously been considered in conceptualising the risks of e-commerce RS. Further, we identified the plurality of the outcomes of risk-generating events which could provide guidance for the evaluation of e-commerce recommender systems from a multistakeholder perspective.

Eranjana Kathriarachchi

Shafiq Alam

Kasuni Weerasinghe

David Pauleen

Risks of e-commerce Recommender Systems: A Scoping Review

电子商务推荐系统的风险：范围综述

Metaverse is an immersive environment that shares online space with users to interact with an artificial world through avatars or other digital representations. By leveraging the immersive features of Metaverse, businesses can create new opportunities for revenue generation, customer engagement, collaboration, innovative products, services, or innovation. The development and governing of user interfaces and virtual environments are challenging. Since the metaverse concept is emerging, numerous questions remain about designing, executing, and benefiting from it in the business environment. This study identifies enablers that can support creating an immersive Metaverse environment for businesses to gain new business opportunities. The study deploys multi-criteria decision-making techniques, "Total Interpretive Structural Modelling," and "Cross-Impact Matrix Multiplication Applied to Classification" to establish cross-relationships among enablers. The study also provides a hierarchical roadmap for creating an immersive metaverse environment. Recognizing which enablers hold the most influence in a hierarchy can lead to the strategic development of an immersive environment. This study will help researchers, policymakers, technology consultants, and business practitioners explore Metaverse's most impacting enablers to gain competitive advantages and future opportunities for the business.

Harish Kumar

Vijay Kumar Sharma

Creating an immersive environment of Metaverse for businesses

为企业打造沉浸式元宇宙环境

短名	AJIS
Journal Impact	2.80
国际分区	COMPUTER SCIENCE, INFORMATION SYSTEMS(Q2)

ISSN	1039-7841, 1326-2238, 1449-8618
h-index	29

出版信息	出版商: UQ Business School, The University of Queensland，出版周期: ，期刊类型: journal，开源期刊: 否
基本数据	创刊年份: 2009，原创研究文献占比: ，自引率:， Gold OA占比:

Australasian Journal of Information Systems

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Information Systems Research in Australia and New Zealand: A Survey of Research Activity from 2020 to 2022

Mediating Role of Technical Uncertainty on Information Systems Development Project Outcomes

Business process pattern for improving social sustainability

Risks of e-commerce Recommender Systems: A Scoping Review

Creating an immersive environment of Metaverse for businesses

Business process pattern for improving social sustainability

Risks of e-commerce Recommender Systems: A Scoping Review

Creating an immersive environment of Metaverse for businesses

Information Systems Research in Australia and New Zealand: A Survey of Research Activity from 2020 to 2022

Mediating Role of Technical Uncertainty on Information Systems Development Project Outcomes