Anatolia

The purpose of this study is to examine the relationships between perceived value and perceived risk with an integrated approach. Both concepts have previously been measured through either an overall or a multi-dimensional approach, but a comparison of these two measurement approaches has been ignored. Unlike other studies, perceived risk and value are examined here via two different approaches, and their relationship with customer satisfaction and behavioural intention are tested with a structural model via data gathered from hotel customers in Turkey. According to the results, multidimensionally measured perceived risk negatively influences perceived value more. Perceived value and customer satisfaction positively influence behavioural intention. In addition, the perceived value and risk are measured in six dimensions. Reputation and epistemic value are added to the scale.

Tuğba Şen Küpeli

Leyla Özer

Assessing perceived risk and perceived value in the hotel industry: an integrated approach

This study, based on the Conservation of Resources theory, investigates the use of micro-breaks as a resource conservation strategy in the hospitality industry. It examines how emotional labour influences deviant behaviours among frontline staff, with ego depletion serving as a mediator, and evaluates how micro-break activities can moderate the effects of ego depletion on these behaviours. Data from 573 online surveys and 30 semi-structured interviews indicate that surface acting is positively linked to deviant behaviour through emotional ego depletion, while deep acting reduces such behaviour. Importantly, short breaks at work assist in alleviating the detrimental effects of emotional labour on deviant behaviour, providing practical strategies for managing the pressures of emotional labour in the service sector.

Lixia Yao

Jie Gao

Ye Zhang

Huimin Zhang

Micro-breaks in focus: mitigating emotional labour impact in the hospitality industry from a conservation of resources perspective

微休息聚焦：从资源保存视角减轻酒店业情感劳动影响

Francesc Fusté-Forné

The 10 <sup>th</sup> International Studies Conference “Mestizo Heritage in the global context. New research, theoretical debates and application (tourism and gastronomy)”

第十届国际研究会议“全球背景下的混血遗产：新研究、理论辩论与应用（旅游与美食）”

The concept of hospitality encompasses a range of interactions between hosts and guests, grounded in sociocultural norms and practices. To look into hospitality from a different sociocultural viewpoint, this paper explores how Generation Z understand and interpret "hospitality" through the lens of gender. Using semi-structured interviews, it reveals that females link hospitality to customer service and host-guest relationships, while males emphasiseemphasize commercial elements, such as food and payment. These insights underscore the complex interplay between gender disparities and hospitality perceptions. The research highlights the importance of implementing industry policies and training that address gender disparities and encourage inclusivity. For broader relevance, future research should encompass diverse demographics and assess the influence of temporal and regional factors on these perceptions.

Kijung Choi

Eunjung Kim

Ngaire Griggs

Amin Afsharifar

Generation Z’s meaning of hospitality from a gender perspective

Z世代从性别角度看酒店业的意义

Using methods such as Latent Dirichlet Allocation (LDA) and content analysis, this paper does a comprehensive analysis of Anatolia's contributions to tourism and hospitality research over the last 27 years, analyzing publishing trends, regional distribution, and topic evolution. The results show a significant increase in worldwide contributions, covering 92 nations, and an interdisciplinary strategy in line with the UN Sustainable Development Goal (UNSDG) 11. Important subject clusters are identified by the study, underscoring the journal's growing influence and its part in determining the course of future research. Through the identification of emergent topics, the study highlights Anatolia's engagement in varied topics and offers a strategic framework for future research.

Rahul Pratap Singh Kaurav

Shubham Singhania

Metin Kozak

<i>Anatolia</i> – unveiling its multidisciplinary landscape and future orientations

《安纳托利亚》——揭示其多学科景观与未来方向

Zheng Kundan

Jeetesh Kumar

Farhad Nazir

Does destination familiarity boost revisit intentions?

目的地熟悉度能提升重游意愿吗？

Mohd Hafiz Hanafiah

Hazmal Ismail

Nizran Noordin

Fourth World Islamic Tourism Conference (WITC) 2024: sustainable development of Islamic tourism ecosystem

第四届世界伊斯兰旅游大会 (WITC) 2024：伊斯兰旅游生态系统的可持续发展

Abbreviation	Anatolia
Journal Impact	1.41
Quartiles(Global)	HOSPITALITY, LEISURE, SPORT & TOURISM(Q3)

ISSN	1303-2917, 2156-6909
h-index	43

Publication Information	Publisher: Routledge，Publishing cycle: ，Journal Type: journal，Open Access Journals: No
Basic data	Year of publication: 1999，Proportion of original research papers: 95.77%，Self Citation Rate:6.20%， Gold OA Rate: 9.09%

Anatolia

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Assessing perceived risk and perceived value in the hotel industry: an integrated approach

Micro-breaks in focus: mitigating emotional labour impact in the hospitality industry from a conservation of resources perspective

The 10 ^th International Studies Conference “Mestizo Heritage in the global context. New research, theoretical debates and application (tourism and gastronomy)”

Generation Z’s meaning of hospitality from a gender perspective

Anatolia – unveiling its multidisciplinary landscape and future orientations

The 10 ^th International Studies Conference “Mestizo Heritage in the global context. New research, theoretical debates and application (tourism and gastronomy)”

Anatolia – unveiling its multidisciplinary landscape and future orientations

Generation Z’s meaning of hospitality from a gender perspective

Does destination familiarity boost revisit intentions?

Fourth World Islamic Tourism Conference (WITC) 2024: sustainable development of Islamic tourism ecosystem

Anatolia

Journal Citation Format

A journal article with 1 author

A journal article with 2 authors

A journal article with 3 authors

A journal article with 5 or more authors

Books Citation Format

Thesis Citation Format

Web sites Citation Format

Patent Citation Format

Staying up late manually editing references? ivySCI automatically matches journals and helps you generate references with a single click.

Share Submission Experience

Assessing perceived risk and perceived value in the hotel industry: an integrated approach

Micro-breaks in focus: mitigating emotional labour impact in the hospitality industry from a conservation of resources perspective

The 10 th International Studies Conference “Mestizo Heritage in the global context. New research, theoretical debates and application (tourism and gastronomy)”

Generation Z’s meaning of hospitality from a gender perspective

Anatolia – unveiling its multidisciplinary landscape and future orientations

The 10 th International Studies Conference “Mestizo Heritage in the global context. New research, theoretical debates and application (tourism and gastronomy)”

Anatolia – unveiling its multidisciplinary landscape and future orientations

Generation Z’s meaning of hospitality from a gender perspective

Does destination familiarity boost revisit intentions?

Fourth World Islamic Tourism Conference (WITC) 2024: sustainable development of Islamic tourism ecosystem

The 10 ^th International Studies Conference “Mestizo Heritage in the global context. New research, theoretical debates and application (tourism and gastronomy)”

The 10 ^th International Studies Conference “Mestizo Heritage in the global context. New research, theoretical debates and application (tourism and gastronomy)”