International Journal of Management Reviews

By engaging in corporate social responsibility (CSR) activities, companies can not only generate favorable stakeholder attitudes and better support behaviors (e.g. purchase, seeking employment, investing in the company), but also, over the long run, build corporate image, strengthen stakeholder–company relationships, and enhance stakeholders' advocacy behaviors. However, stakeholders' low awareness of and unfavorable attributions towards companies' CSR activities remain critical impediments in companies' attempts to maximize business benefits from their CSR activities, highlighting a need for companies to communicate CSR more effectively to stakeholders. In light of these challenges, a conceptual framework of CSR communication is presented and its different aspects are analyzed, from message content and communication channels to company‐ and stakeholder‐specific factors that influence the effectiveness of CSR communication.

Shuili Du

C.B. Bhattacharya

Sankar Sen

Int J Management Reviews

Maximizing Business Returns to Corporate Social Responsibility (CSR): The Role of CSR Communication

最大化企业社会责任（CSR）的商业回报：CSR传播的作用

Abstract Existing literature has tended to focus on the positive benefits and outcomes of business model innovation (BMI), despite emerging evidence that BMI can also have a dark side, with negative consequences. We systematically review the existing BMI literature, articulating it around three clusters of negative consequences: those affecting the firm as an entity; those affecting the firm's stakeholders; and those that are specific or context‐dependent. In a similar fashion, we identify the driving factors and circumstances leading to these negative consequences and group them into four clusters: (1) managerial choices and processes, and three underpinning circumstances that influence such choices or processes; (2) trade‐offs between the new and current business models; (3) managers’ ability to manage BMI; and (4) context within which BMI is situated. The paper provides the first attempt to gather prior research on the phenomenon and thereby develop a conceptual understanding of the dark side of BMI. Furthermore, by proposing a model that explains how the dark side of BMI may occur, we inform ongoing debates on the theorization of the consequences that may derive from BMI and how these can be managed to support firms’ innovative growth, arguing how the disruptive innovation literature can only partially explain the phenomenon. Second, our model provides important foundations to further distil the complex link between BMI and performance. Finally, we suggest a number of future research avenues, accounting for different dimensions of the phenomenon.

La Ode Sabaruddin

Jillian MacBryde

Beatrice D'Ippolito

The dark side of business model innovation

商业模式创新的阴暗面

The internet and mobilisation of information and communication technologies (ICTs) have made non-manual work increasingly portable and remotely accessible. As a result, a considerable number of employees use their ICTs to engage in work-related tasks during designated non-work time, even without contractual obligation. However, existing research on such voluntary work-related ICT use remains fragmented and spread across disciplines. We conducted a narrative review of 56 studies to identify themes in existing research, synthesise the evidence base, as well as identify gaps in our understanding. We identify five themes, namely: (1) Social-normative organisational context, (2) Job-related characteristics and work processes, (3) Person characteristics, (4) Designated non-work time and well-being, and (5) Empowerment/Enslavement Paradox. A conceptual model of voluntary ICT use is developed by integrating the identified themes with existing organisational research, outlining the relationships between the identified themes and voluntary ICT use. In the discussion, we emphasise the need for more conceptual clarity on voluntary ICT use and related constructs, and for the integration of different disciplines and methodological approaches to advance knowledge in the field. We further identify person-centred research as critical future avenue to explore different ICT user types. Additionally, more research into the mechanisms and moderating influences regarding voluntary ICT use and its outcomes is considered advisable to advance our knowledge on the Empowerment/Enslavement Paradox and its potential resolution. We conclude with preliminary implications to inform practice, addressing the need for employers to provide control over voluntary ICT use, as well as employees enacting this control.

Svenja Schlachter

Almuth McDowall

Mark Cropley

Ilke Inceoglu

Voluntary Work-related Technology Use during Non-work Time: A Narrative Synthesis of Empirical Research and Research Agenda

非工作时间自愿使用与工作相关技术：实证研究的叙述性综述与研究议程

This paper identifies the development of and gaps in knowledge in business and management research on resilience, based on a systematic review of influential publications among 339 papers, books and book chapters published between 1977 and 2014. Analyzing these records shows that resilience research has developed into five research streams, or lines of enquiry, which view resilience as (1) organizational responses to external threats, (2) organizational reliability, (3) employee strengths, (4) the adaptability of business models or (5) design principles that reduce supply chain vulnerabilities and disruptions. A review of the five streams suggests three key findings: First, resilience has been conceptualized quite differently across studies, meaning that the different research streams have developed their own definitions, theories and understandings of resilience. Second, conceptual similarities and differences among these streams have not yet been explored, nor have insights been gleaned about any possible generalizable principles for developing resilience. Third, resilience has been operationalized quite differently, with few insights into the empirics for detecting resilience to future adversity (or the absence thereof). This paper outlines emerging research trends and pathways for future research, highlighting opportunities to integrate and expand on existing knowledge, as well as avenues for further investigation of resilience in business and management studies.

Martina K. Linnenluecke

Resilience in Business and Management Research: A Review of Influential Publications and a Research Agenda

企业与管理研究中的韧性：有影响力出版物综述与研究议程

Abstract Career studies attract significant attention, but most of the theories and concepts were developed and tested in Western contexts. Based on a systematic review and analysis of 95 articles published in the field of careers that focus on China in the period between 1991 and 2017, this paper identifies emerging trends and outlines a profile of the current development of careers research in the Chinese context. Using a time and space analytical framework, the review evaluates the theoretical and empirical career lenses embedded in the unique Chinese cultural, institutional and organizational contexts and confirms that research on Chinese careers is significantly underdeveloped. Through a theoretical lens of Confucianism, we propose a need to consider context‐specific factors, in particular time and space, when conducting Chinese careers research, and present implications for future research on careers in China.

Christian Yao

Zheng (Daniel) Duan

Yehuda Baruch

Time, Space, Confucianism and Careers: A Contextualized Review of Careers Research in China – Current Knowledge and Future Research Agenda

时间、空间、儒家思想与职业：中国职业研究情境化综述——当前知识与未来研究议程

Abstract Deceptive signalling occurs when resource seekers provide communication or observable behaviour that seems to indicate high‐quality attributes yet actually misleads about the resource seekers’ attributes. Deceptive signalling is an everyday phenomenon that hurts investors, consumers and high‐quality ventures alike, leading to resource misallocation and market inefficiencies. It is also a challenge for researchers interested in signalling theory, as deceptive signalling defies signalling theory's predictions, leading to ambiguity regarding if and how deceptive signals should be analysed from a signalling theory perspective. Research on deceptive signalling has accumulated, yet it is scattered across disciplines and discourses, which hampers our ability to understand the phenomenon and obstructs progress in signalling theory. To mitigate this state of affairs, this paper provides a cross‐disciplinary integrative review, systematizing extant research on deceptive signalling, developing suggestions for the integration of deceptive signalling into signalling theory and outlining a research agenda on currently unresolved questions in signalling research pertaining to deceptive signalling. Developing a better understanding of deceptive signalling seems particularly pressing as recent advances in AI technologies, which reduce the detectability of deceptive signals as well as the costs for producing such signals, will presumably lead to an exacerbation of deceptive signalling problems.

Norbert Steigenberger

Deceptive signalling: Causes, consequences and remedies

欺骗性信号：原因、后果与对策

Abstract Research on the branding of small‐ and medium‐sized enterprises (SMEs), known as SME branding, has garnered substantial interest over the past two decades. Although researchers acknowledge the importance of stakeholders and networks as co‐creators of SME brands, a comprehensive conceptualisation of SME brand co‐creation remains lacking. The current study addresses this gap by combining systematic literature searches with a cumulative narrative review. By analysing 136 journal articles using brand co‐creation and process theory lenses, the study identifies two SME brand co‐creation eras— the initiation era and the advanced era —and categorises the research across these eras into three principal streams and eight sub‐streams. Synthesising insights from across these eras and streams concludes in conceptualising SME brand co‐creation in terms of concepts , developmental processes and causal processes , as well as introducing a framework called the SME brand co‐creation research diamond . The framework visually illustrates the intertwined nature of authentic brand co‐creation culture, co‐creation types and outcomes from the viewpoints of concepts, developmental processes and causal processes, emphasising interactions with stakeholders and wider society. As the first to conceptualise SME brand co‐creation, this study lays the groundwork for advancing the field into the expansion era. The study advises researchers to comprehend their work in a wider context, position their own research and further examine SME brand co‐creation. It also assists SME owners, managers and entrepreneurs in recognising and developing aspects of brand co‐creation culture and stakeholder and societal activities, along with their broader implications.

Mari Juntunen

Conceptualising SME brand co‐creation

中小企业品牌共创的概念化

Abstract The application of design science (DS) in the field of operations management (OM) is believed to be lopsided, with most studies pursuing theory‐to‐practice rather than practice‐to‐theory applications of DS. However, this belief has remained untested at the level of the entire body of DS applications in OM. This paper therefore reviews and synthesises 66 peer‐reviewed DS‐based publications (2003–2024) and presents a novel configurational framework. We analyse the DS applications through the lens of this framework to conclude that most of these applications contribute incrementally to extant theories but make a rather revelatory contribution to practice. This analysis points at four main reasons: DS is still an emerging research methodology, which is not labelled as such in many applications; OM researchers often assume that problem‐solving is the primary purpose of DS, which inhibits the delivery of more theoretical research outcomes; the lack of methodological guidelines to support the transition from specific to generalised knowledge; and the rather fragmented body of knowledge on DS, which is dispersed across multiple sources and different domains. This paper offers a configurational framework for DS to guide OM scholars in their efforts to explore scientific discoveries beyond problem‐solving.

Leandro Gauss

Daniel P. Lacerda

Julio C. M. Siluk

A. Georges L. Romme

Design science in operations management: A review and synthesis of the literature

运营管理中的设计科学：文献综述与综合

Abstract Business and management scholars have always placed a strong emphasis on the study of capabilities. As digital technology moves from the back office to the forefront of digital innovation and transformation, organizations increasingly recognize the vital role of their digital‐related capabilities. Yet, despite the attention, substantial confusion remains in the cross‐disciplinary management and business literature, caused by conflating related, yet distinct, constructs: information technology (IT) capabilities, IT‐enabled capabilities and digital capabilities. Our objective in this article is twofold. First, we analyse the capability literature across business research areas to identify weaknesses, contradictions, controversies or inconsistencies regarding ‘IT’ and ‘digital’ constructs. We do so by conducting a theory‐driven critical review encompassing 360 studies in fields ranging from accounting to strategy. Second, our article advances a theoretical framework that clarifies the differences across IT capabilities, IT‐enabled capabilities and digital capabilities. It also provides solid ground for future inquiry by ensuring reliable knowledge accumulation while pointing research attention to unique and novel research questions.

Marica Grego

Marcin Bartosiak

Biagio Palese

Gabriele Piccoli

Stefano Denicolai

Disentangling the ‘digital’: A critical review of information technology capabilities, information technology–enabled capabilities and digital capabilities in business research

解构“数字”：企业研究中信息技术能力、信息技术赋能能力和数字能力的批判性综述

Abstract This review takes a transdisciplinary approach to work–family (WF) research, offering new perspectives on different family forms in the context of employment. It focuses on lone‐parents and blended families, highlighting how management research on the WF interface has been constrained by traditional definitions of ‘family’, assuming intact couple relationships. The review shows that the WF experiences of lone‐parents and blended families differ significantly from those of traditional or nuclear families. Our findings demonstrate that blended and lone‐parent families struggle with conventional WF policies based on traditional family forms. These families face four main challenges: (1) complex residential arrangements and relationships with co‐parents; (2) managing (limited) resources; (3) navigating stigma; and (4) narrow cultural scripts defining family roles. Utilizing cross‐domain identity transition theory, we question the traditional ideas at the core of current WF theory. We demonstrate that non‐traditional families occupy a ‘liminal’ WF space due to their more fluid parental, occupational and household identities compared to traditional families. We urge employers and policy makers to recognize and address the distinct WF challenges faced by lone‐parents and blended families. Employers should develop flexible working policies that accommodate complex residential arrangements and provide resources to support lone and blended family structures. Policy makers should consider revising family leave policies to be more inclusive of diverse family forms. Future research should further explore the diverse experiences of employed parents, including those from LGBTQIA+ communities, using our framework, which encourages researchers to think differently regarding existing WF theories through the consideration of our four themes.

Anneke Schaefer

Caroline Gatrell

Laura Radcliffe

Understanding the liminal situation of lone‐parent and blended families—A review and agenda for work–family research

理解单亲和混合家庭的阈限情境——工作与家庭研究的回顾与议程

Abbreviation	Int J Management Reviews
Journal Impact	7.61
Quartiles(Global)	MANAGEMENT(Q1)

ISSN	1460-8545, 1468-2370
h-index	136

Publication Information	Publisher: Wiley-Blackwell Publishing Ltd，Publishing cycle: ，Journal Type: journal，Open Access Journals: No
Basic data	Year of publication: 2004，Proportion of original research papers: 70.59%，Self Citation Rate:6.70%， Gold OA Rate: 52.58%

International Journal of Management Reviews

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