Advances in Appreciative Inquiry

D CHO

Advances in appreciative inquiry

Four phases of the design revolution: Expanding the design domain and developing design theory

设计革命的四个阶段：拓展设计领域与构建设计理论

This chapter offers a distinction between traditional bureaucracy and an emerging organizational form, which we call positive organization, a byproduct of intervention techniques such as appreciative inquiry. We suggest that the root of the distinction lies in positive organization's greater reliance on a heretofore underexploited institutional pillar (Scott, 2001), which we label the relational–emotional. The relational–emotional pillar, unlike its regulative, normative and cultural-cognitive counterparts, owes its potency to attachment phenomena (Bowlby, 1969). We expand on the distinction by viewing the positive organization as one of three aspects of Ouchi's clan form, the other two being normative bureaucracy and cognitive bureaucracy. We conclude with a contingency theory of transaction cost reduction. Regulative (traditional) bureaucracy is most effective in reducing transaction costs when environmental uncertainty and vulnerability to opportunism are both moderate, normative bureaucracy when environmental uncertainty is moderate but vulnerability to opportunism is high, cognitive bureaucracy when environmental uncertainty is high but vulnerability to opportunism is moderate, and positive organization when both environmental uncertainty and vulnerability to opportunism are high.

Eric H. Neilsen

Developing the positive organization from a secure base

从安全基地发展积极组织

We present a new approach that shifts the leverage point of information systems development from problem orientation to opportunity development. Our approach, entitled FormIT, employs a careful focus on enhanced user involvement, concentrating on users as human beings, and attention to users’ needs as opposed to system requirements. As theoretical and methodological foundations, we build on the 4-D cycle model of Appreciative Inquiry and current research on needfinding. Our field experience demonstrates that FormIT shifts the systems development process from being reactive to being proactive, and in turn, enables a smoother implementation of inevitable change, particularly radical change. Moreover, FormIT stimulates the generation of rich local knowledge and helps reveal deep insights into the development process and the overall organization.

Birgitta Bergvall-Kåreborn

Marita Holst

Anna Ståhlbröst

Creating a new leverage point for information systems development

为信息系统开发创造新的杠杆点

In this chapter we consider the meta-models that are applied to the design of organizations and information systems, and especially the implicit assumption about organization and information that are at the core of these models. We explore these assumptions and suggest that they share common dimensions which can be used to structure the current discourse on design and design processes.

Wendy Jansen

Rombout van den Nieuwenhof

A model for rethinking the current vocabulary of design

重新思考设计词汇的模型

Sustainability issues such as energy security, air quality, climate change, and poverty are introducing greater levels of complexity into strategic decision-making and often have far-reaching implications for companies in today's competitive environment. Building on Appreciative Inquiry, this paper discusses a new model for sustainable value creation, based on the growing business opportunity to do well by doing good.

Chris Laszlo

David L. Cooperrider

Design for sustainable value: A whole system approach

可持续价值设计：一种整体系统方法

The Appreciative Inquiry (AI) Summit methodology is a powerful organizational development tool for unleashing the generative capacity of human systems. When an AI Summit is executed seamlessly, the design and planning appears almost effortless. As we have learned, however, there are many nuances to this powerful tool and attention to detail is vital to delivering a successful Summit. This chapter offers a practical guide to designing and implementing an AI Summit in any organization. The chapter addresses many of the pragmatic issues that emerge when designing a summit and offers insight on how to best prepare an organization for what needs to happen during pre-summit preparations to ensure a strong focus on desired outcomes and advancing post-summit momentum.

Molly McGuigan

C. J. Murphy

Ensuring Generativity Beyond the AI Summit Event: A Practical Guide for Designing an AI Summit and Advancing Post-Summit Momentum

确保人工智能峰会后的持续创新：设计人工智能峰会及推进峰会后势头的实用指南

This chapter explores the transformation that occurs during an Appreciative Inquiry (AI) summit through the lens of Rogerian client-centered therapy. The client-centered approach stems from the work of Carl Rogers, who theorized that humans have a tendency toward self-actualization, or that they can be trusted to move constructively toward the fulfillment of their inherent potential. According to Rogers, a client-centered therapeutic approach enables an individual to radically alter the self-concept and achieve transformational change, but only when six specific conditions are met. When these conditions are met, the result is generativity at the individual level as the client’s world opens up with new possibilities. Starting from the assumption that individuals and higher-level human systems share common elements as open systems, the opening up of the self-structure at the individual level can be seen as similar to the system coming together in a generative way during an AI summit. Rogerian theory and AI share a common set of underlying principles, and these principles guide the similar approach to change at these different levels. Here, a community AI summit in Worcester, Massachusetts, is viewed through a Rogerian lens in an attempt to shed light on how these conditions might also operate in higher-level human systems aimed at enabling generativity.

Tiffany Schroeder

Collective Actualization: An Interpretation of Rogers’ Necessary Conditions for Change

集体实现：对罗杰斯变革必要条件的解读

Generative theory challenges assumptions of the status quo, opens the world to new possibilities, and is frequently associated developmentally with a deep and caring concern for establishing and guiding the next generation. With emphasis on “opening the world to new possibilities” and “intergenerational transmission” might there be a useful exploration between the domains of generativity and the vast interest and literature on “the diffusion of innovation?” In this chapter, we develop the concept of generative diffusion of organizational innovation – how extraordinary, even revolutionary, new business organizations can have generative impact around the world while at the same time never coming to be wholly replicated in exactly the same way.

Bonnie A. Richley

The Generative Diffusion of Innovation

创新的生成扩散

This chapter shares the experience of National Grid to orchestrate two Appreciative Inquiry Summits in Massachusetts. One was framed around sustainability for the City of Worcester, Massachusetts, and the other was an industry-wide effort on energy efficiency in Massachusetts. The chapter demonstrates the potential for generative impact and transformation in complex and highly contentious environments. It also presents possible implications for the highly regulated energy utility industry and for the energy utilities that choose to lead the way.

Dave Sherman

Eric Woychik

Strategic Convening for Generative Impact: Enabling Systemic Change in Complex Environments

战略召集以产生深远影响：在复杂环境中实现系统性变革

Intergenerational appreciative inquiry is an approach that maximizes the generativity of all generations and the generative outcomes of intergenerational collaboration. While conversations about intergenerationalism have increased in recent decades, forums and strategies for intergenerational collaboration have emerged at a much slower rate. In this chapter we explore definitions of the concepts of intergenerational and multigenerational and discuss generativity in the context of intergenerationalism. We share how we have found the appreciative inquiry summit, and other appreciative-based processes, to possess a natural capacity for enabling intergenerational inquiry that can maximize generativity. We conclude by turning to the future and discussing generational changes that are taking place in society and why we expect intergenerational appreciative inquiry will only increase in importance as we continue caring for the future together.

Matthew Moehle

Marge Schiller

Intergenerational Appreciative Inquiry: Caring for the Future Together

代际欣赏式探询：共同关爱未来

出版信息	出版商: Emerald Group Publishing Ltd.，出版周期: ，期刊类型: book-series，开源期刊: 否
基本数据	创刊年份: 2013，原创研究文献占比: ，自引率:， Gold OA占比:

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