Lippincott's Case Management

Kris Fricke, RN, CLNC, CCM, is President/Nurse Consultant of BiState Medical Review & Case Management, Inc, Waterloo, IL, serves the St. Louis—Metro East area, and can be reached by e-mail: [email protected].

Kris Fricke

Lippincott s Case Management

Patient-centered Case Management in Today??s Healthcare

当今医疗中的以患者为中心的病例管理

The Commission for Case Manager Certification (CCMC) conducted its third case managers' role and functions study in 2004 for the purpose of validating the currency and relevancy of the certified case manager examination. The results of this study are shared in an article of 2 parts. Part I, which was published in the previous issue of this journal, discussed the process the CCMC used for the development of the Case Managers' Role and Functions Survey Instrument and the identification of new 6 essential functions and 6 knowledge areas that describe case management practice. These findings were based on the survey of a large national sample of practicing case managers. Part II continues the analysis of the results and focuses on identifying the empirical (statistically derived) activity and knowledge domains of case management practice, using exploratory factor analysis. It discusses the similarities and differences found among various subgroups of case managers who were compared on the basis of certain demographic variables. In addition, Part II summarizes future changes in the field of case management as perceived by those who participated in the study.

Hussein A. Tahan

William T. Downey

Diane L. Huber

Case Managers?? Roles and Functions

案例经理的角色与职能

Frances Snowden

In This Issue

本期内容

Eileen Frazer, RN, CMTE, is executive director of the Commission on Accreditation of Medical Transport Systems. She can be contacted at [email protected].

Eileen Frazer

Ensuring Quality Patient Care and Safety for Patients Requiring Air Transport

确保需要航空运输的患者获得优质护理和安全保障

Case managers can better coordinate and facilitate chronic illness care by adopting telehealth technology. This article overviews four major categories of telehealth technology based on patients' roles in self-management: surveillance, testing peripherals and messaging, decision support aids, and online support groups related to patients' subordinate, structured, collaborative, and autonomous roles, respectively. These various telehealth technologies should be selected on the basis of patients' care needs and preferences. Moreover, when they are integrated with other clinical information systems, case management practice can be better performed. However, the specific role functions and skill sets needed to be competent in telehealth environments have not yet been clearly identified. Considering role ambiguity and stress among telehealth clinicians, clarifying relevant roles is an urgent task.

Eun-Jun Park

Telehealth Technology in Case/Disease Management

远程医疗技术在病例/疾病管理中的应用

None &NA;

Quantifying Case Management Workloads

量化病例管理工作量

Using Continuous Quality Improvement to Implement Evidence-Based Medicine

使用持续质量改进实施循证医学

Kim Schuetze, ACSW, CCM, is a Medical Social Worker with Floyd Memorial Home Health in New Albany, Indiana, and has 20 years experience in the healthcare arena, including more than 15 years in hospital social work. She is also the Chair of the Commission for Case Manager Certification, the first and largest nationally accredited organization that certifies case managers. For more information on the CCMC and its Certified Case Manager (CCM) credential, please see the Commission Web site at www.ccmcertification.org. Address correspondence to Kim Schuetze, ACSW, CCM, Chair, Commission for Case Manager Certification ([email protected]).

Kim Schuetze

Shining the Light on the ???800-lb Gorilla??? of Professional Rivalry in Case Management

揭开案例管理中职业竞争“800磅大猩猩”的面纱

Rufus Howe, RNc, MN, is the Vice President of Clinical Programs for Healthways, Inc. His role is to disrupt the current program design. The Commission for Case Manager Certification (CCMC) is the first and the largest certifying body for case management professionals, which is accredited by the National Commission for Certifying Agencies. For more information or to obtain an application for the CCM, contact the CCMC at (847) 818–0292 or see the Web site at www.ccmcertification.org.

Rufus Howe

What??s Next in Disease Management?

疾病管理下一步是什么？

The importance of implementing evidence-based medicine is being driven by public reporting of outcome data and linking these measures to reimbursement. Most hospitals are faced with many challenges in gaining sponsorship, staffing, creating tools, and reporting of evidence-based outcome measures. This article describes the use of the SSM Health Care (SSMHC) Continuous Quality Improvement model in implementing evidence-based practices at SSM DePaul Health Center, a community hospital member of SSMHC, including successes, opportunities for improvement, and lessons learned. Specifically, the article includes two different processes for data collection and interventions with staff, process requirements for each, and outcome data associated with each model.

Barbara Quick

Sue Nordstrom

Kevin Johnson

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Lippincott's Case Management

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Patient-centered Case Management in Today??s Healthcare

Case Managers?? Roles and Functions

In This Issue

Ensuring Quality Patient Care and Safety for Patients Requiring Air Transport

Telehealth Technology in Case/Disease Management

Quantifying Case Management Workloads

Using Continuous Quality Improvement to Implement Evidence-Based Medicine

Shining the Light on the ???800-lb Gorilla??? of Professional Rivalry in Case Management

What??s Next in Disease Management?

Using Continuous Quality Improvement to Implement Evidence-Based Medicine