Decision Science Letters

Given the rapid global economic development and continuous technical advancements, a key strategy for companies trying to improve their competitive edge and accomplish sustainable development is digital transformation. This study's goal was to investigate how the supply chain capabilities of Yunnan Province's fresh-cut flower business are affected by digital transformation. To collect data, the study employed a survey methodology based on a questionnaire. Ultimately, 402 flower businesses in Yunnan Province produced valid du-plicates. PLS-SEM was utilized in the study to evaluate the data, and the results showed that digital transformation greatly improved the enterprises' capacity for both innovation and supply chain management; innovation capabilities positively impacted supply chain capabilities and acted as a mediator in the relationship between supply chain capabilities and digital transformation. Furthermore, organizational readiness largely exhibits a positive moderating effect on the relationship between digital transformation and supply chain capabilities, whereas technology readiness not only fosters but also reinforces the relationship between digital transformation and innovation capabilities. These results offer an effective reference suggestion for fresh-cut flower companies in Yunnan Province and nationwide on how to enhance supply chain capabilities through digital transformation to improve their competitive advantages.

Ni Li

Boonsub Panichakarn

Tao Xing

The impact mechanism of digital transformation on the supply chain capabilities of the fresh-cut flower industry in Yunnan province of China

数字转型对云南省鲜切花产业供应链能力的影响机制

This study investigates the complex relationship between organizational structure and strategic planning, emphasizing how business process mapping contributes to decision-making frameworks in organizational design. Through a qualitative case study approach, it illustrates the benefits of integrating organizational structure with business processes to enhance the implementation of an organization's strategic plan. The research highlights the RACI Matrix as a crucial analytical tool in organizational design, ensuring clarity in roles, responsibilities, and accountability while supporting effective decision-making in business processes. Findings underscore the importance of structuring organizations based on optimized business processes to drive efficiency and strategic alignment. The novelty of this research lies in its methodical approach to translating strategic objectives into actionable business process maps, which subsequently serve as the foundation for designing organizational structures through RACI matrix analysis to achieve enhanced role clarity and adaptability. This alignment optimizes operational coherence and strengthens long-term organizational resilience. The study offers a structured framework for objectively designing organizational structures that directly support strategic objectives, providing valuable insights for practitioners and decision-makers in organizational science.

Martinus Tukiran

Nurul Ainu Sofi

Winnie Pratiwi Anas

You are entitled to access the full text of this document A decision science approach to redesigning organizational structure: empirical insights from business process mapping and strategy alignment

您有权访问本文的完整文本：重新设计组织结构的决定科学方法：来自业务流程映射和战略对齐的实证见解

Corporate social responsibility (CSR) has gained research attention as the result of the Sustainable Development Goals (SDG), which focus on responsible consumption and production (SDG-12). However, previous studies mainly focused on Carroll’s pyramid of CSR and other facets of CSR practices need to be further explored. The objective of the study is to examine the impact of CSR practices on customer purchase intention in the clothing industry by integrating the Triple Bottom Line (TBL) model and ISO26000 best practices with the Signalling theory as the theoretical foundation. Through an online survey, a total of valid 182 responses were obtained via purposive sampling. Multiple regression was utilized for data analysis. The results show that economic CSR had the strongest impact on customer purchase intention, followed by environmental, social, and customer issues. Surprisingly, there was no significant impact between fair operating practices and customer purchase intention. The current study is unique by integrating the TBL framework with the customer-related ISO26000 CSR practices in a single framework and utilizing the Signalling Theory as the underpinning theory to explain the relationships, which is novel in an emerging market. The results provide insightful implications to the clothing company's management to emphasize the (social, economic, environmental, and customer issues) CSR attributes to guarantee business sustainability and attract consumers in this competitive marketplace.

Tak Jie Chan

Hon Tat Huam

Shien Ying Wong

Jessica Samson

Asmaul Husna Haris Fadzilah

The impact of corporate social responsibility practices on customer purchase intention of clothing industry: An integration of triple bottom line and ISO2600

服装行业企业社会责任实践对消费者购买意愿的影响：三重底线与ISO2600的整合研究

The swift growth of online commerce has significantly impacted the expedition service industry. As online shopping becomes increasingly prevalent, reliable shipping service has become crucial. Therefore, this study aims to determine the correlation between service quality, customer perceived value, and trust, as well as their impact on customer satisfaction within the expedition service industry. A survey was carried out through various messaging platforms, such as WhatsApp and Telegram, to reach users. Data were then obtained from 165 respondents, who were users of the 8 most popular expedition services in Indonesia (including J&amp;T, JNE, SiCepat, Ninja Express, SAP, and others), followed by PLS-SEM analysis. The results showed that the three independent variables positively influenced customer satisfaction. In addition, trust acted as a mediator, indirectly affecting both service quality and customer perceived value. These results are expected to serve as a foundation for developing more efficient and contextually relevant strategies for expedition companies in the future.

Adhi Prasetio

Bagas Arief Hananto

Helmi Adiningtyas

Tze Wei Liew

The role of service quality, customer perceived value, and trust in enhancing customer satisfaction of expedition service

服务质量、客户感知价值和信任在提升探险服务客户满意度中的作用

The agriculture sector and other agribusinessescan have a long-lasting effect on the environment. The present studyinvestigates the effect of Agricultural Supply Chain Management (ASCM), fromproducer to consumer, on Environmental Sustainability (ES) in the Alkharj governorateby collecting primary data from 312 respondents in the ASCM in Alkharj and byapplying Structural Equation Modelling (SEM). Moreover, the moderating roles ofeconomic and social sustainability in the nexus between ASCM and the ES arealso tested. The results of the analyses show that ASCM directly improves theES in the agriculture sector. Moreover, ASCM also improves both economic andsocial sustainability. Consequently, economic and social sustainability improvesthe ES. Thus, economic and social sustainability have positively moderated therelationship between ASCM and the ES. The results suggest that the governmentof Alkharj governorate should further improve the economic sustainability ofagribusinesses in Alkharj by providing incentives. Moreover, education andtraining programs should be initiated to improve social sustainability. Thus,both improved social and economic sustainability of agribusinesses could encouragesustainable practices to promote the ES in the whole ASCM in Alkharj.

Haider Mahmood

Agriculture supply chain management and environmental sustainability in Alkharj: Moderating role of economic and social sustainability

阿尔卡赫杰农业供应链管理与环境可持续性：经济和社会可持续性的调节作用

Abbreviation	10.5267/j.dsl
Journal Impact	1.37
Quartiles(Global)	OPERATIONS RESEARCH & MANAGEMENT SCIENCE(Q3)

ISSN	1929-5804, 1929-5812
h-index	29

Publication Information	Publisher: Growing Science，Publishing cycle: ，Journal Type: journal，Open Access Journals: Yes
Basic data	Year of publication: 2012，Proportion of original research papers: 100.00%，Self Citation Rate:7.10%， Gold OA Rate: 27.10%
Average review cycle	网友分享经验：20 Weeks

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The impact mechanism of digital transformation on the supply chain capabilities of the fresh-cut flower industry in Yunnan province of China

You are entitled to access the full text of this document A decision science approach to redesigning organizational structure: empirical insights from business process mapping and strategy alignment

The impact of corporate social responsibility practices on customer purchase intention of clothing industry: An integration of triple bottom line and ISO2600

The role of service quality, customer perceived value, and trust in enhancing customer satisfaction of expedition service

Agriculture supply chain management and environmental sustainability in Alkharj: Moderating role of economic and social sustainability

The impact mechanism of digital transformation on the supply chain capabilities of the fresh-cut flower industry in Yunnan province of China

You are entitled to access the full text of this document A decision science approach to redesigning organizational structure: empirical insights from business process mapping and strategy alignment

The impact of corporate social responsibility practices on customer purchase intention of clothing industry: An integration of triple bottom line and ISO2600

The role of service quality, customer perceived value, and trust in enhancing customer satisfaction of expedition service

Agriculture supply chain management and environmental sustainability in Alkharj: Moderating role of economic and social sustainability