Service Science
短名 | Serv. Sci. |
Journal Impact | 1.96 |
国际分区 | MANAGEMENT(Q3) |
期刊索引 | SCI Q4中科院 4 区 |
ISSN | 2164-3962, 2164-3970 |
h-index | 24 |
国内分区 | 管理学(4区)管理学商业管理(4区)管理学管理学(4区) |
Service Science publishes innovative and original papers on all topics related to service, including work that crosses traditional disciplinary boundaries. It is the primary forum for presenting new theories and new empirical results in the emerging, interdisciplinary science of service, incorporating research, education, and practice, documenting empirical, modeling, and theoretical studies of service and service systems. Topics covered include but are not limited to the following: Service Management, Operations, Engineering, Economics, Design, and Marketing Service System Analysis and Computational Simulation Service Theories and Research Methods Case Studies and Application Areas, such as healthcare, energy, finance, information technology, logistics, and public services.
涉及主题 | 业务经济计算机科学营销经济服务(商务)工程类政治学数学法学知识管理过程管理管理统计生物哲学操作系统服务提供商程序设计语言 |
出版信息 | 出版商: INFORMS Institute for Operations Research and the Management Sciences,出版周期: ,期刊类型: journal |
基本数据 | 创刊年份: 2015,原创研究文献占比: 94.44%,自引率:5.30%, Gold OA占比: 0.00% |
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最新文章
<i>Service Science</i> Editorial Board, 2024
2024-9-1
Earnings Pressure and Corporate Social Responsibility Impression Management
2024-8-30
Understanding the Determinants of Secondhand Goods Buying Decisions: A Young Adult Consumers’ Perspective
2024-7-2
Dynamic Exception Points for Fair Liver Allocation
2024-6-10
Can Lawyers’ Facial Attractiveness Increase the Popularity or Customer Satisfaction? An Example of Expert Q&A Services
2024-5-14
Dine in or Takeout? Trends on Restaurant Service Demand amid the COVID-19 Pandemic
2024-5-8
Call for Papers: <i>Service Science</i> Special Issue on the Impact of AI on Service Design and Delivery
2024-4-8
Data Sharing Between Firms and Social Planners: An Economic Analysis of Regulation, Privacy, and Competition
2024-3-25
Reference Dependence in Queue Design and Pricing Strategies
2024-3-22
Cyber Insurance and Post-Breach Services: A Normative Analysis
2024-3-19
Cross-Site and Cross-Generation Knowledge Transfer in High-Tech After-Sales Service
2024-3-12
<i>Service Science</i> Editorial Board, 2024
2024-3-1
The Dual Effects of Team Contest Design on On-Demand Service Work Schedules
2024-3-1
B&B Customer Experience and Satisfaction: Evidence from Online Customer Reviews
2024-3-1
Transportation-Enabled Services: Concept, Framework, and Research Opportunities
2024-3-1
Exploring Customer Citizenship Behavior Through Customer–Organization Identification
2024-3-1
Contract Theory-Based Collection, Updating, and Packaging Combination Strategies in Data Trading
2024-2-29
On the Importance of Service Parts When Taking Commonality and Reliability Decisions
2024-2-12
Jam in the Tunnel: On Urban Freight Tunnels, Their Operational Scheduling, and Unused Transport Capacity
2024-2-9
The Effects of Homegrown Rule on Efficiency of Sports Teams: Evidence from the English Premier League
2024-2-6
Improving Hotels’ Operational Efficiency Through ESG Investment: A Risk Management Perspective
2023-12-19
<i>Service Science</i> Editorial Board, 2023
2023-12-1
Exploring the New Frontier: Decentralized Financial Services
2023-12-1
Appreciation to Referees, 2023
2023-12-1
Competitive Bundling and Offer Design in a Symmetric Bertrand Duopoly
2023-12-1
Space Booking with Multistage Online VCG Mechanism: A Simulation Study Toward Practical Application
2023-11-16
Analysis of Real-Time Order Fulfillment Policies: When to Dispatch a Batch?
2023-10-30
How Firm Strategies Affect Consumer Biases in Online Reviews
2023-9-1
<i>Service Science</i> Editorial Board, 2023
2023-9-1
Health and Economic Impacts of Lockdown Policies in the Early Stage of COVID-19 in the United States
2023-9-1
After-Sales Services During an Asset’s Lifetime: Collaborative Planning of System Upgrades
2023-9-1
Can Customer Arrival Rates Be Modelled by Sine Waves?
2023-7-13
Peak-Hour Pricing Under Negative Externality: Impact of Customer Flexibility and Competitive Asymmetry
2023-6-1
Frontiers in Service Science: Data-Driven Revenue Management: The Interplay of Data, Model, and Decisions
2023-6-1
<i>Service Science</i> Editorial Board, 2023
2023-6-1
The Impact of Bundled Payment on Hospital Operations
2023-6-1
Can Third-Party Sellers Benefit from a Platform’s Entry to the Market?
2023-3-24
The Impact of Healthcare Delivery Complexity on Practices for Clinical Quality Improvement: A Case of Healthcare Workers’ Hand Hygiene Compliance
2023-3-24
An Incentive Mechanism for Private Parking-Sharing Programs in an Imperfect Information Setting
2023-3-1
Introduction to the Special Issue on Innovation in Transportation-Enabled Urban Services, Part 1
2023-3-1
Personal Shopper Systems in Last-Mile Logistics
2023-3-1
Call for Papers: <i>Service Science</i> Special Issue: Navigating the Use of Technology in Service Marketing
2023-3-1
<i>Service Science</i> Editorial Board, 2023
2023-3-1
Station-Based or Free-Floating? An Integrated Carsharing System with Dual Service Types
2023-3-1
Feeding the Nation—Dynamic Customer Contacting for E-Fulfillment in Times of Crisis
2023-3-1
Product Design Enhancement for Fashion Retailing
2023-1-30
Modeling Customer Satisfaction’s Impact on Loyalty: Insights for Customer-Centric Resource Allocation
2023-1-19
<i>Service Science</i> Editorial Board, 2022
2022-12-1
Adaptive Design of Personalized Dose-Finding Clinical Trials
2022-12-1
Appreciation to Referees, 2022
2022-12-1
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