Service Science

短名Serv. Sci.
Journal Impact1.96
国际分区MANAGEMENT(Q3)
期刊索引SCI Q4中科院 4 区
ISSN2164-3962, 2164-3970
h-index24
国内分区管理学(4区)管理学商业管理(4区)管理学管理学(4区)

Service Science publishes innovative and original papers on all topics related to service, including work that crosses traditional disciplinary boundaries. It is the primary forum for presenting new theories and new empirical results in the emerging, interdisciplinary science of service, incorporating research, education, and practice, documenting empirical, modeling, and theoretical studies of service and service systems. Topics covered include but are not limited to the following: Service Management, Operations, Engineering, Economics, Design, and Marketing Service System Analysis and Computational Simulation Service Theories and Research Methods Case Studies and Application Areas, such as healthcare, energy, finance, information technology, logistics, and public services.

涉及主题业务经济计算机科学营销经济服务(商务)工程类政治学数学法学知识管理过程管理管理统计生物哲学操作系统服务提供商程序设计语言
出版信息出版商: INFORMS Institute for Operations Research and the Management Sciences出版周期: 期刊类型: journal
基本数据创刊年份: 2015原创研究文献占比94.44%自引率:5.30%Gold OA占比: 0.00%

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最新文章

<i>Service Science</i> Editorial Board, 2024

2024-9-1

Earnings Pressure and Corporate Social Responsibility Impression Management

2024-8-30

Understanding the Determinants of Secondhand Goods Buying Decisions: A Young Adult Consumers’ Perspective

2024-7-2

Dynamic Exception Points for Fair Liver Allocation

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Can Lawyers’ Facial Attractiveness Increase the Popularity or Customer Satisfaction? An Example of Expert Q&amp;A Services

2024-5-14

Dine in or Takeout? Trends on Restaurant Service Demand amid the COVID-19 Pandemic

2024-5-8

Call for Papers: <i>Service Science</i> Special Issue on the Impact of AI on Service Design and Delivery

2024-4-8

Data Sharing Between Firms and Social Planners: An Economic Analysis of Regulation, Privacy, and Competition

2024-3-25

Reference Dependence in Queue Design and Pricing Strategies

2024-3-22

Cyber Insurance and Post-Breach Services: A Normative Analysis

2024-3-19

Cross-Site and Cross-Generation Knowledge Transfer in High-Tech After-Sales Service

2024-3-12

<i>Service Science</i> Editorial Board, 2024

2024-3-1

The Dual Effects of Team Contest Design on On-Demand Service Work Schedules

2024-3-1

B&amp;B Customer Experience and Satisfaction: Evidence from Online Customer Reviews

2024-3-1

Transportation-Enabled Services: Concept, Framework, and Research Opportunities

2024-3-1

Exploring Customer Citizenship Behavior Through Customer–Organization Identification

2024-3-1

Contract Theory-Based Collection, Updating, and Packaging Combination Strategies in Data Trading

2024-2-29

On the Importance of Service Parts When Taking Commonality and Reliability Decisions

2024-2-12

Jam in the Tunnel: On Urban Freight Tunnels, Their Operational Scheduling, and Unused Transport Capacity

2024-2-9

The Effects of Homegrown Rule on Efficiency of Sports Teams: Evidence from the English Premier League

2024-2-6

Improving Hotels’ Operational Efficiency Through ESG Investment: A Risk Management Perspective

2023-12-19

<i>Service Science</i> Editorial Board, 2023

2023-12-1

Exploring the New Frontier: Decentralized Financial Services

2023-12-1

Appreciation to Referees, 2023

2023-12-1

Competitive Bundling and Offer Design in a Symmetric Bertrand Duopoly

2023-12-1

Space Booking with Multistage Online VCG Mechanism: A Simulation Study Toward Practical Application

2023-11-16

Analysis of Real-Time Order Fulfillment Policies: When to Dispatch a Batch?

2023-10-30

How Firm Strategies Affect Consumer Biases in Online Reviews

2023-9-1

<i>Service Science</i> Editorial Board, 2023

2023-9-1

Health and Economic Impacts of Lockdown Policies in the Early Stage of COVID-19 in the United States

2023-9-1

After-Sales Services During an Asset’s Lifetime: Collaborative Planning of System Upgrades

2023-9-1

Can Customer Arrival Rates Be Modelled by Sine Waves?

2023-7-13

Peak-Hour Pricing Under Negative Externality: Impact of Customer Flexibility and Competitive Asymmetry

2023-6-1

Frontiers in Service Science: Data-Driven Revenue Management: The Interplay of Data, Model, and Decisions

2023-6-1

<i>Service Science</i> Editorial Board, 2023

2023-6-1

The Impact of Bundled Payment on Hospital Operations

2023-6-1

Can Third-Party Sellers Benefit from a Platform’s Entry to the Market?

2023-3-24

The Impact of Healthcare Delivery Complexity on Practices for Clinical Quality Improvement: A Case of Healthcare Workers’ Hand Hygiene Compliance

2023-3-24

An Incentive Mechanism for Private Parking-Sharing Programs in an Imperfect Information Setting

2023-3-1

Introduction to the Special Issue on Innovation in Transportation-Enabled Urban Services, Part 1

2023-3-1

Personal Shopper Systems in Last-Mile Logistics

2023-3-1

Call for Papers: <i>Service Science</i> Special Issue: Navigating the Use of Technology in Service Marketing

2023-3-1

<i>Service Science</i> Editorial Board, 2023

2023-3-1

Station-Based or Free-Floating? An Integrated Carsharing System with Dual Service Types

2023-3-1

Feeding the Nation—Dynamic Customer Contacting for E-Fulfillment in Times of Crisis

2023-3-1

Product Design Enhancement for Fashion Retailing

2023-1-30

Modeling Customer Satisfaction’s Impact on Loyalty: Insights for Customer-Centric Resource Allocation

2023-1-19

<i>Service Science</i> Editorial Board, 2022

2022-12-1

Adaptive Design of Personalized Dose-Finding Clinical Trials

2022-12-1

Appreciation to Referees, 2022

2022-12-1

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