Advances in Hospitality and Leisure

The purpose of this research is to evaluate the perceptions of local tourists concerning the importance and performance of their dining experience and restaurant selection factors at tourist destinations. Five hundred forty-one questionnaires collected from a series of on-site surveys at popular tourist destinations were analyzed. The results of importance–performance analysis (IPA) illustrate that no attribute fell in the Concentrate Here quadrant; staff service, service speed, food quality, interior design, comfort, cleanliness, restaurant scent, food scent attributes, and the “food service” factor fell under the Keep up the Good Work quadrants; noise, music, new experience, price attributes, and the “servicescape” factor fell in the Low Priority quadrant; servicescape lighting fell in the Possible Overkill quadrant. In conclusion, restaurants at popular tourist destinations have done very well in most service items and seem to have reached the professional standards expected by mass tourists.

Meng-Lei Monica Hu

Ting-Kuo Chen

Tsung-Lin Ou

An importance–performance model of restaurant dining experience

餐厅用餐体验的重要性-表现模型

This research examines impacts from tourists’ destination knowledge and destination interest upon Generation Z’s recognition memory of advertisement for a new travel destination (Taiwan). The findings of this study indicated that participants with high destination knowledge are more likely to exhibit a lower level of new travel destination advertising recognition than participants with low destination knowledge, while the destination interest is low. Practical and theoretical implications of this outcome for destination marketers and tourism scholars are suggested to better understand and anticipate the processes of tourists’ learning and retaining of new travel destination information.

Chengming Hu

Shu Cole

The Impacts of Destination Knowledge and Destination Interest on Generation z’s Memory of a New Tourism Destination

目的地知识和目的地兴趣对Z世代新旅游目的地记忆的影响

Yuanyuan Zong

Towards Hanfu Tourism: Exploring the Travel Motivation and Experience of Hanfu Tourists

汉服旅游：探索汉服游客的旅游动机与体验

This chapter examines aspects of working backpackers in Cairns in Far North Queensland, Australia. Using the push pull model, the study examines both the destination supply and demand sides of the working holiday making backpacker market to determine the degree to which the two are aligned. A qualitative approach, utilizing interviews with hostel managers and focus groups with backpackers, revealed that the working holiday backpacker market to Australia has changed in recent years as the “push” or motivating factors of backpackers have shifted. At the same time the attributes or “pull” factors of Cairns as a destination have not changed sufficiently to meet these changes. The study found that destination communication, product, and services contributed most significantly to the gap between the push and pull elements of the model and recent events appeared to have further exposed these gaps. Strategies to address these issues were explored and the implications for other regional destinations were discussed in light of these gaps. The study also identifies areas for further research including using the results to provide the basis for quantitative studies into the “push” and “pull” factors identified in the research and measuring the impact of the identified gaps on other outlying regional destinations.

Alana Harris

Bruce Prideaux

Trouble in Paradise? The Impact of Changes to the Working Backpacker Market to a Regional Destination

天堂有麻烦？打工背包客市场变化对区域目的地的影响

Abstract 
Although the gazing qualities of the natural environment play an essential role in the communication of tourist experiences, the natural environment is an under-communicated and underused element in the staging of tourist activities. To illustrate the potential staging strategies for tourism firms as they relate to natural environments, this paper presents a discussion of two cases from northern Norway: a dog-sled race and a Northern Lights hunt. Interpretative data analysis of the respective cases’ staging strategies was undertaken to shed light on how each case opted to stage the natural environment. Viewed as separate from the exploration of the cases, the paper includes a discussion of the staging dimensions of exploration, play, and learning. Furthermore, the benefits linked to the use of these dimensions were brought to the fore as important to efforts at involving tourists in the offered activities and in facilitating cocreation.

Line Mathisen

Staging Natural Environments: A Performance Perspective

自然环境的舞台化：一种表演视角

To augment the current literature on the memorable travel experience, this research attempts to elucidate the complex meaning of memorable travel experiences. It deploys a qualitative study to interview 17 participants in four study sites in the State of Indiana, US. From the personal interviews, this study discovers five thematic views entailing: (1) social interaction, (2) destination attractiveness, (3) excitement, (4) novelty, and (5) learning. Unlike most memorable travel experience studies in the existing literature which indicates knowledge as one of the components, this study finds that memorable travel experience involves in the learning process, not merely gaining knowledge. Relevance suggestions for future research are provided in the conclusion section.

Hyangmi Kim

Junhyoung Kim

Kyoung Tae Kim

Ya-Ling Chen

Memorable Travel Experiences: Qualitative Approach

难忘的旅行体验：定性研究方法

The tourist experience has matured in its body of literature, but researchers still debate the best way to measure and define the concept. The purpose of this paper is to analyze and compare memorable and on-site tourist experiences from theoretical, empirical, and methodological perspectives. A review of the literature is used to identify and describe the next evolutionary research step which is the quality-of-life (QOL) aspect of tourism experiences. It is argued that the evolving focus on QOL attributes is fueled by the theories and concepts of service-dominant logic. The paper argues that value (co)created on all sides of the equation (e.g., customer or company) must be considered when carrying out research. The paper also finds that different value outcomes for the individual customer occur in both on-site and memorable experience contexts. The findings contest an earlier theoretical argument, suggesting that memorable tourist experiences provide more value than on-site tourist experience.

Anita Zatori

Meghan Beardsley

On-Site and Memorable Tourist Experiences: Trending Toward Value and Quality-of-Life Outcomes

现场与难忘的旅游体验：趋向于价值与生活质量成果

Abstract 
The present work studies hiking as tourist activity and its physical and mental benefits for the tourist. In particular, the study explores the relative importance of these benefits among the hikers and compare the importance with the tourists’ perceived experience, that is evaluation of the benefits. Building on the perception, performance and perceived quality and benefit literature a survey is carried out at different hiking sites in the southern part of Norway. The study results show that hiking tours in Norway perform rather well on factors such as physical benefits, mental benefits, facilitation of trail and slightly lower on information. Physical benefits are of higher importance than information and are also perceived to provide benefits in line with the importance given. Facilitation of trail is perceived to be of relatively high importance and the actual experience is rated higher than importance. Mental benefits is rated to be of most importance among the attributes. The tourists evaluate mental benefits to be somewhat lower than importance given. Subsequently, practice should focus on how to ensure mental benefits among hikers and research should seek to understand what this actually means in terms of new logics in tourism, that is experience value and the tourist own role in creating such value.

Ingeborg Nordbø

Nina K. Prebensen

Hiking as Mental and Physical Experience

徒步作为身心体验

ISSN	1745-3542, 1745-3550
h-index	16

Publication Information	Publisher: Emerald Group Publishing Ltd.，Publishing cycle: ，Journal Type: book-series，Open Access Journals: No
Basic data	Year of publication: 2023，Proportion of original research papers: ，Self Citation Rate:， Gold OA Rate:

Advances in Hospitality and Leisure

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An importance–performance model of restaurant dining experience

The Impacts of Destination Knowledge and Destination Interest on Generation z’s Memory of a New Tourism Destination

Towards Hanfu Tourism: Exploring the Travel Motivation and Experience of Hanfu Tourists

Trouble in Paradise? The Impact of Changes to the Working Backpacker Market to a Regional Destination

Staging Natural Environments: A Performance Perspective

Towards Hanfu Tourism: Exploring the Travel Motivation and Experience of Hanfu Tourists

The Impacts of Destination Knowledge and Destination Interest on Generation z’s Memory of a New Tourism Destination

Memorable Travel Experiences: Qualitative Approach

On-Site and Memorable Tourist Experiences: Trending Toward Value and Quality-of-Life Outcomes

Hiking as Mental and Physical Experience